Privacy Policy

Effective Date: August 2, 2025

Trinity Consulting ("we", "our", or "us") operates the Trinity Consulting Booking App, available on the Google Play Store, and the website https://trinityconsultingservices.com.au. This privacy policy outlines how we collect, use, and protect your personal information when you use our app or website.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, email address, phone number, postal address, and any other details you voluntarily provide when booking services or contacting us.
• Booking Details: Information related to service bookings including appointment times, services requested, and communication preferences.
• Device Information: Device type, operating system, and unique device identifiers to improve app performance and security.
• Usage Data: Interaction data within the app such as pages visited, features used, and time spent on the app.

2. How We Use Your Information

We use your information to:

• Process service bookings and manage appointments
• Send booking confirmations and reminders
• Respond to your inquiries and provide customer support
• Improve our services, app functionality, and user experience
• Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Our staff or contractors for the purpose of delivering services
• Service providers who assist in operating our app and website (e.g., hosting or email providers), under strict confidentiality agreements
• Authorities if required by law or to protect our legal rights

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no digital system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for certain data processing activities

6. Third-Party Links

Our app and website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data being collected, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date. Please review it regularly to stay informed.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Trinity Consulting
Suite 2, 202 Margaret Street,
Toowoomba, QLD 4350
Phone: 0469 847 803
Email: admin@mytcs.com.au
Website: https://trinityconsultingservices.com.au
https://book.mytcs.com.au